Our policy lasts 15 days from the date of delivery. To be eligible for a return:
The item must be unused, in the same condition as received, and in its original packaging.
Proof of purchase (order number) is required.
Non-returnable items:
Gift cards
Downloadable software or digital products
Clearance or final sale items
2. Valid Reasons for Refund
We accept returns or refunds only if:
The product is defective or damaged upon arrival.
The wrong item or variant (size/color) was sent.
The product never arrived (lost in transit).
Note: Change-of-mind returns are not accepted.
3. Return Process
Contact us at support@techhubdrop.com before returning any items. Provide photos or videos as proof of damage or defect. Once approved, we will provide return instructions.
4. Refunds
Approved refunds will be processed to your original payment method within a few business days. In some cases, we may offer store credit or a replacement instead of a refund.
5. Shipping Costs
Customers are responsible for return shipping costs unless the return is due to our error (wrong or defective item). Shipping costs are non-refundable.
6. Late or Missing Refunds
If you haven’t received a refund yet:
Check your bank account again.
Contact your credit card company or bank (it may take time before your refund is posted).
If you’ve done all this and still have not received your refund, please contact us at support@techhubdrop.com.
